Saturday, November 25, 2017

Roofing Contractors Not Doing It, But Homeowners Are Basing Their Decision On It.

The vast majority of homeowners that responded to the Roofing Contractor Homeowners Survey conducted by an industry publication called Roofing Contractor, wanted a contractor that had a plan and showed them the plan.

The contractor they hired discussed the significance of high quality workmanship and their preparation for guaranteeing a top quality installment. A whopping 92% indicated they hired a contractor that discussed this with them before moving ahead.

But less than half of the homeowners felt the typical contractor took the time to review with them details about product options, quality workmanship and the project plans to meet their goals for roof repair.

This was a vital component for property owners, looking for a top notch roofing contractor to repair a leaky roof or install a whole new roof.

Exclusive Consumer Research Shines a Light on Roofing Contractors

At the end of the day, every roofing contractor’s goal is to end up with a quality roof installation and a satisfied customer. On a residential project, once the final nail has been driven and the last piece of packaging has been picked up, a final inspection can ensure that the job has been done right. But who really knows what customers are thinking?

Getting insight on the consumer’s perspective was the driving force behind the creation of the Roofing Contractor Homeowners Survey. The survey was designed to determine how homeowners found contractors and how satisfied they were with the performance of the contractor who landed the job. Another goal was to identify the key drivers behind the decision to choose one contractor over another.

We first launched the survey in 2002 and conducted it again in 2006. The results of those research studies were analyzed in articles in the February 2003 and March 2007 issues of Roofing Contractor. The world has changed quite a bit since then, and we decided to conduct an updated version of the survey in late 2012 to get a snapshot of the market and gauge homeowner perceptions.

The distinctions in product choices and choices readily available was another important component for homeowners to consider, however much less than half of respondents really felt the typical roofer made the effort to review this subject.

Eighty-six percent of respondents showed the contractors they hired aided them in understanding the different item selections.

They were much more most likely to go over in detail underlayments, flashings as well as attic ventilation. Unlike the vast majority of the roofing contractors the homeowners interviewed. The contractor that got the work was likewise much more likely to share roof dimensions as well as service warranty details.

 

 

That’s why A1 Local Roofing uses a unique 12 Point System when evaluating a homeowners needs. Our contractors take into account many factors when it comes to choosing a solution that best fits the needs of the consumer.

For example, one area often overlooked is using photos of the homeowner’s actual roof to document its condition. This is part of our full transparency when you hire A1 Local Roofing.

A1 Local Roofing walks the prospects through the entire re-roof process, and never uses roofing jargon, using only laymen’s terms so you the homeowner can better understand the process. We never assume you are crystal clear, until you confirm that you are.

Call us and we’ll have one of our contractors come out and give you the full A1 Local Roofing experience: 512-537-4408

And because referrals are our number source of business, whether you live in Kyle, Round Rock, Cedar Park or even Austin, we strive to shatter the customers’ expectations to the point where they enthusiastically want to tell everyone about their experience.

 

 

Wednesday, November 15, 2017

How To Find A Great Roofer You Can Trust

The costs for either hiring a contractor or the difficulty in the “do-it-yourself” projects are usually the difference in whether or not the project gets off the ground.

Unless you have a dozen buckets catching water throughout your house, fixing your roof has probably lingered longer than it should.

And fixing a leaky roof is not as glamorous as getting a new kitchen, master bath or other popular home upgrades either. But frankly, its probably the most important fix you can ever be involved with when it comes to taking care of your home.

And most folks are not aware of costs, the difference from one roofer to another, or how to even go about choosing someone to climb up on your roof.

And how do we know what’s going on up there anyway…you know, once they come down and give you the news. They could tell you anything and you have no way of verifying the information. You no reference – what so ever.

There is a writer for the Washington Post named Kevin Brasler who writes a consumer advocate column. Here is a re-post of some snip-its I thought were particularly poignant.

How To Find A Good Deal On A Roofer. 

By Kevin Brasler July 10

Washington Post

  • Get several bids for your job. There is no hard-and-fast rule on how many bids to get, but, in general, the larger the job the more bids you should get. If there are large differences between the first two or three bids, you should seek more. And get more bids when labor — not materials — constitutes a large part of the cost. All contractors pay roughly the same amount for materials, but hourly labor rates and productivity may vary substantially.

  • If you can’t be present during the estimate, email your specifications in advance. Use estimators as your consultants, getting feedback from them to determine what needs to be done. Then go back to them with the final description of what you want and invite them to bid on the work.

  • Before deciding on any contractor, ask for proof that it is licensed and carries liability and workers’ compensation insurance.

  • Get a copy of the warranty from the manufacturer of whatever roofing materials are used. Also get a warranty on the roofer’s work, ideally for five years or more; have the roofer write into your contract: “In addition to all other warranties, if roof leaks within five years [or, better still, 10 years], except as a result of accidental damage, contractor will bear the cost of labor and materials to eliminate all leaks.”

     

    https://youtu.be/bjXVBIi5_iw

  • Get a fixed-price contract. Specify exactly what roof areas are to be covered and other details, such as whether old shingles are to be removed, whether flashings are to be replaced, who is responsible for cleaning up and hauling away debris, and exactly what types and weights of materials are to be used. While you should be able to obtain a binding contract at the estimate price, most roofers will insist on provisions for extra charges if they will find damaged fascia, sheathing, or structural lumber. Most contracts state that required carpentry will be performed on a “per-foot” or “time-and-materials” basis. Make sure your contract states how charges will be computed, typically per-square-foot or per-linear-foot.

  • Avoid roofers that require big upfront payments. A 10 percent deposit to secure a spot on a company’s schedule is reasonable, but beware the home improvement scammers who demand a large deposit to buy materials. Reputable contractors have credit accounts with their suppliers that grant them at least 30 days to pay.

  • Arrange to pay for all or almost all of the job after the work is complete. Most roofers allow customers to withhold all payments until the job is complete. Try to arrange to withhold at least a portion of the price until your roof has been tested by stormy weather.

  • Report problems immediately. If you can’t arrive at a satisfactory resolution with the company, file a complaint with your state’s contractors licensing board.

I hope this helps with your education. My job is to give you the information that other roofers won’t.

Why?

I’m hoping to become your trusted adviser when it comes time to talk roof. Frankly, there are a lot of options out other, and maybe I can be your go-to guy when it comes time to either do a small repair, or something larger such as a total re-roof. Thanks for spending time with us today.

Take a look around the web site, I tried to stock it with loads of information that is consumer friendly that hopefully demystifies the process of hiring a contractor.